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  Funding Opportunity Details
 -374521-IOWAccess Citizen Facing Website Program FY21
  Application Deadline: 12/30/2020 12:00 AM
Award Amount Range: $1.00 - $634,275.00
Project Start Date: 10/01/2020
Project End Date: 09/30/2021
Award Announcement Date:
Eligible Applicant:
Program Officer: Jessica Turba
Phone: 515-321-6404 x
Categorical Area:

The IOWAccess grant program is established under Iowa Code Chapter 8B.31 as “a service to the citizens of this state that is the gateway for one-stop electronic access to government information and transactions, whether federal, state, or local.”  IOWAccess funding supports the State of Iowa Citizen-Facing Website Program defined herein, including support of the State of Iowa’s home page (, through grants to agencies for support and maintenance of their citizen-facing Drupal websites. Eligible Agencies are authorized for $14,095 in grant funding.   Eligible Agencies shall include only Participating Agencies as defined in Iowa Code 8B.1(11).

The Citizen-Facing Website Program was renewed for a fourth year in May 2020. There have been some updates to the program to ensure agencies are adequately supported in maintaining their Citizen-Facing Websites. Here the main updates to the program this year

  • Create a self service training portal. Agencies will be able to review previous training sessions, find helpful tips and tricks, and resolve basic support issues through the self service training portal.
  • Implement data privacy and cookie notification. This feature will be added to inform visitors to State of Iowa sites how visitor data is stored and used.
  • Provide 2 hours of advanced break fix support each month. To assist agencies in addressing issues with aging Drupal 7 sites, agencies will have two hours of advanced break fix support available each month. This is a use-it-or-lose-it feature. The support can be used at the agency’s direction to remediate broken issues for a site.
  • Facilitate adding additional Citizen Engagement features. Webspec will host a webinar to show how to integrate data stories from on agency websites. Additionally Webspec will implement a feedback button as part of the framework for all sites.
  • Statements of Work will start October 15, 2020. Agencies will receive new SOWs starting August 17, 2020 to be signed and effective starting October 15, 2020 through October 14, 2021. This will ensure agencies have continuous coverage between program years for website maintenance and support.

The grant award for Year Four is $14,095. The monthly invoice to agencies will be $650 (Standard and Strategic Requirements). The Year Four grant award provides the same discretionary funding of $6,295 for agencies to request specific website changes or support. The process to apply for the grant has changed this year. Agencies will enter into a Statement of Work with Webspec and then email the OCIO Grants Administrator with project and fiscal agent contact information to be added to the grant. For the transition to Drupal 8, agencies that identify transition costs above the $6,295 may apply for an IOWAccess Funding Grant to cover the additional costs. Please contact Rachel Lunsford, OCIO Vendor Manager, for more information.




 Click on the File Name to open attachment
Description File Name File Size
FY 21 Program Flyer Citizen-Facing Website Program Updates for FY2021.pdf 52 KB
 Website Links
 Click on the URL to go to website
  – The Official Website of the State of Iowa. Dulles Technology Partners Inc.